Difficult conversations are rarely approached with freedom and full self-expression. We either clam up, pretending we can continue avoiding them, or we handle them emotionally often bringing more strain to the relationship.
This 2 session course follows on from Communication for Connection
Explore the various barriers to broaching difficult conversations. Identify what fears stop us and what it will take to transcend them. Identify emotional triggers and pitfalls from conversations in our own experience.
Practice degrees of active listening. Explore authentic opening lines that bring ease and grace to difficult conversation. Role-play possible outcomes of conversations from a new context, with new language.
COST: R900 – includes R250 non-refundable registration fee
Special rates apply when booking 5 staff or more.